Acceptance of Terms
By accessing or using the tlcjfk.com website (the "Site"), creating an account, uploading documents, using our quote tool or shipment tracking, paying an invoice, or otherwise engaging our services (collectively, the "Services"), you accept these Terms of Service ("Terms"), our Privacy Policy, and any additional terms, policies, or guidelines referenced here, and agree to be bound by them — all of which are incorporated by reference.
These website Terms govern access to and use of the Site and Online Tools. Freight forwarding, transportation, warehousing, and related services are provided under any signed service agreement or Terms and Conditions of Service issued at onboarding. If a signed document conflicts with these website Terms, the signed document controls for the services it covers.
If you accept these Terms on behalf of a company, partnership, firm, or other legal entity ("Client"), you represent and warrant that you have authority to bind that entity and its affiliates to these Terms — in which case "you" and "your" refer to that entity and its affiliates.
Definitions
"Company," "we," "us," or "our" refers to Transportation Logistics Corp., a logistics company based at JFK International Airport in New York.
"Client Data" means all data, files, documents, records, and information that you or your authorized users submit, upload, transmit, or otherwise make available to or through the Services, including but not limited to commercial invoices, bills of lading, air waybills, packing lists, delivery orders, shipment and inventory data, export documentation, and any other shipping or logistics documentation.
"Logistics Services" means the freight forwarding, transportation, warehousing, and related logistics services we provide, as described in Section 3.
"Online Tools" means the web-based tools available through the Site, including but not limited to the quote request tool, shipment tracking, and any future digital tools or applications.
"Authorized Users" means the individuals who are authorized by you to access and use the Services under your account, including your employees, contractors, agents, and representatives.
Logistics Services
Nature of Our Services
Transportation Logistics Corp. is a logistics company. We arrange and perform freight forwarding, transportation, warehousing, and related logistics services from our facility at 144-24 156th St, Jamaica, NY 11434.
Scope of Services
Our Logistics Services include, without limitation: air freight forwarding; ocean freight forwarding (FCL and LCL); airport recovery at JFK; local pickup and delivery; full-truckload and less-than-truckload trucking; general and bonded warehousing; receiving, labeling, repacking, pick and pack, and cross-docking; e-commerce sorting and last-mile carrier injection; and supply chain management.
Client Obligations
You are responsible for supplying accurate, complete, and timely shipment information and documentation — including descriptions, weights, dimensions, piece counts, and any hazardous-materials declarations — so we can perform the Logistics Services. If you fail to provide accurate or timely information, resulting delays, charges, or penalties are not the Company's liability.
Export Shipments
When we move export shipments, you remain responsible for making sure all export documentation, classifications, licenses, and filings required under the Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and other applicable export control laws are accurate and complete.
You represent that you will not export, re-export, or transfer merchandise to any prohibited destination, entity, or individual on U.S. government denied-party or sanctions lists, including OFAC's Specially Designated Nationals List. As the exporter, you alone remain responsible for export compliance.
Cargo Acceptance
We may refuse, hold, or return any shipment that is improperly packed, labeled, or documented, that contains undeclared dangerous goods, or that we reasonably believe is unlawful or unsafe to handle. Dangerous goods must be declared in advance and tendered in compliance with IATA, IMDG, DOT, and TSA requirements, as applicable.
Unless you arrange cargo insurance through us in writing, shipments are not insured by the Company, and our liability for loss or damage is limited as described in these Terms and in the applicable carrier terms.
Accounts & Access
Account Registration
Some Services features require you to register an account. You agree to provide accurate, current, and complete registration information and to keep it updated as needed. You alone are responsible for keeping your account credentials confidential and for all activity that occurs under your account, and you agree to notify us immediately of any unauthorized access to or use of your account.
Account Security
We may suspend or terminate any account at any time if we reasonably believe it has been compromised, is being used in violation of these Terms, or poses a security risk to the Services or other users. We may also require multi-factor authentication (MFA) for certain account types or access levels.
License Grant to You
As long as you comply with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and Online Tools solely for your internal business purposes related to shipping, storing, and delivering merchandise.
This license does not grant you the right to: (a) sublicense, resell, distribute, or make the Services available to any third party; (b) modify, adapt, reverse engineer, decompile, disassemble, or create derivative works from the Services; (c) access the Services to build a competing product or service; (d) copy, frame, or mirror any part of the Site; (e) scrape, crawl, or use automated tools to extract data from the Site or Online Tools except where expressly authorized; or (f) use proprietary content from the Site to build competing databases or tools.
License Grant to Us
When you submit, upload, or transmit Client Data to the Services, you grant Transportation Logistics Corp. a worldwide, non-exclusive, royalty-free license to access, use, process, copy, store, transmit, display, and analyze that Client Data, solely to: (a) provide the Logistics Services and fulfill our obligations under these Terms; (b) share shipment information with carriers, airlines, terminals, and other parties needed to move your cargo; (c) generate reports, analyses, and other work product related to the Services; (d) improve our internal processes, systems, and tools; (e) comply with applicable law, regulation, or government request; and (f) any other purpose described in our Privacy Policy.
You represent and warrant that you hold all rights, licenses, consents, and permissions needed to grant this license, and that the Client Data does not infringe or violate any third party's rights.
Intellectual Property
Company IP
The Services — including the Site, all software, algorithms, interfaces, designs, documentation, processes, methodologies, and any improvements or derivative works of them (together, "Company IP") — are and will remain the sole and exclusive property of Transportation Logistics Corp. and its licensors. Nothing in these Terms transfers any ownership interest in the Services or Company IP to you, and the Company reserves all rights not expressly granted here.
Trademarks
The TLC name, logo, and related names, logos, product and service names, designs, and slogans are trademarks of Transportation Logistics Corp., and you may not use them without our prior written consent. All other names, logos, product and service names, designs, and slogans appearing on the Site belong to their respective owners.
Feedback
If you submit suggestions, ideas, enhancement requests, feedback, recommendations, or other input about the Services ("Feedback"), you assign all right, title, and interest in that Feedback to Transportation Logistics Corp.. The Company may freely use, disclose, reproduce, license, distribute, and otherwise exploit any Feedback without restriction, attribution, or payment to you.
Client Data
Ownership
Between you and the Company, you keep all right, title, and interest in the Client Data, subject to the license granted in Section 8 and to our recordkeeping practices in Section 10.3.
Responsibility
You alone are responsible for the accuracy, quality, integrity, legality, and appropriateness of all Client Data, and for ensuring that your collection, use, and provision of it to us complies with all applicable laws, regulations, and third-party agreements. The Company has no obligation to independently verify the accuracy or completeness of Client Data and bears no liability for errors, omissions, or inaccuracies in it.
Recordkeeping
We keep shipping and warehouse records for as long as needed to provide the Services and meet our legal, tax, and accounting obligations, even after our business relationship ends. You remain separately responsible for keeping your own records as required by law.
Fees & Payment
Service Fees
Service fees and related charges follow what's agreed in our service agreement, rate schedule, or the quote given for an individual transaction. Fees are due once services are completed unless we agree otherwise in writing, and we may modify our fee schedule with thirty (30) days' written notice.
Third-Party Charges
Beyond our service fees, you are responsible for carrier, airline, terminal, storage, demurrage, detention, and other third-party charges tied to your shipments, as well as any taxes and government fees that apply to them. We may advance third-party charges for you and will invoice you for prompt reimbursement.
Invoice Payment
We invoice by email. Invoices are payable by ACH bank transfer or wire according to the instructions on the invoice or from our billing team. This website does not collect credit card numbers or process card payments. We do not accept cash or checks.
Late Payments
Invoices left unpaid thirty (30) days after the invoice date may incur a late fee of 1.5% per month on the outstanding balance (or the maximum rate applicable law permits, whichever is lower). We may suspend Services on any account with invoices more than sixty (60) days past due.
Lien on Merchandise
To the extent permitted by law, the Company holds a general lien on any merchandise it transports or stores, and on any merchandise for which it has advanced charges or other expenses, for the amount owed until it is paid in full.
Online Tools
Informational Purpose Only
The Online Tools — including the quote tool and shipment tracking — are offered for informational and estimation purposes only. Price estimates are not binding quotes, and tracking information depends on data from airlines, ocean carriers, and other third parties.
No Guarantee of Accuracy
Estimates, transit times, shipment statuses, and other data from the Online Tools may be incomplete, delayed, or inaccurate. A firm price is confirmed only in a written quote from our team. The Company bears no liability for decisions or actions taken based on information from the Online Tools.
Third-Party Carriers & Logistics
When we provide freight coordination, we arrange transportation through third-party carriers and logistics providers — we don't operate any carriers, vessels, or aircraft ourselves. We are not liable for delays, loss, or damage to merchandise caused by carriers, ports, government inspections, or other third parties, except where applicable law requires it or we've expressly agreed otherwise in writing.
Use Restrictions
You agree that neither you nor any third party or Authorized User will:
- Use the Services for any unlawful purpose or one prohibited by these Terms;
- Access or use the Services to develop a competing product, service, or dataset;
- Reverse engineer, decompile, disassemble, or otherwise try to uncover the source code, algorithms, or underlying structure of the Services;
- Scrape, crawl, spider, or use automated means to access the Site or extract data, except through features specifically provided for that purpose;
- Attempt to gain unauthorized access to any systems, networks, or data connected to the Services;
- Insert viruses, malware, or other harmful code into the Services;
- Remove, alter, or obscure any proprietary notices, labels, or marks appearing on the Services;
- Use data from the Online Tools to build or assemble competing databases, tools, or publications;
- Share account credentials with unauthorized individuals or let multiple people use a single-user account;
- Provide fraudulent, falsified, or materially misleading documents or information;
- Sublicense, sell, lease, lend, or otherwise distribute access to the Services to any third party.
Confidentiality
Definition
"Confidential Information" means all non-public information one party discloses to the other in connection with these Terms that is marked confidential, or that a reasonable person would recognize as confidential given its nature and the circumstances of disclosure. Client Data is your Confidential Information, subject to the licenses and rights granted here. The Services and Company IP are the Company's Confidential Information.
Obligations
Each party will: (a) use Confidential Information only for purposes contemplated by these Terms; (b) protect it with at least the same degree of care it applies to its own confidential information, but never less than reasonable care; and (c) refrain from disclosing it to any third party other than employees, contractors, agents, and advisors with a need to know who are bound by confidentiality obligations at least as protective as these.
Exceptions
Confidential Information excludes information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already rightfully held by the receiving party before disclosure; (c) is rightfully obtained from a third party without restriction; (d) is developed independently, without using or referencing the disclosing party's Confidential Information; or (e) must be disclosed under law, regulation, subpoena, or court order, including requests from government agencies — provided the receiving party gives the disclosing party prompt notice where legally permitted.
Electronic Signatures & Records
You agree to transact with us electronically and to receive communications, notices, and disclosures electronically through the Site, client portal, or email. Documents you sign electronically are legally binding under applicable state and federal electronic signature and records laws, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the New York Electronic Signatures and Records Act.
You agree that electronic records the Company keeps in the ordinary course of business are admissible to the same extent as written records. Keeping your contact information current and reviewing electronic communications promptly is your responsibility.
Your Representations & Warranties
You represent and warrant that: (a) you have the legal capacity and authority to enter into these Terms; (b) your use of the Services will comply with all applicable laws, regulations, and third-party agreements, including trade, import/export, transportation, sanctions, and anti-corruption laws; (c) all Client Data you provide is accurate, complete, and lawful, and does not infringe any third party's rights; (d) you have obtained every consent, license, and authorization needed to provide Client Data to the Company and to grant the rights described here; (e) you are not located in, and are not a national or resident of, any country under a comprehensive U.S. trade embargo; and (f) you do not appear on any U.S. government denied-party list, including OFAC's Specially Designated Nationals List.
Disclaimer of Warranties
THE SITE, ONLINE TOOLS, AND ALL CONTENT, INFORMATION, AND DATA PROVIDED THEREIN ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND COMPLETENESS.
WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT: (A) THE SITE OR ONLINE TOOLS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) PRICE ESTIMATES, TRACKING DATA, TRANSIT TIMES, OR OTHER DATA PROVIDED THROUGH THE ONLINE TOOLS WILL BE ACCURATE, COMPLETE, OR UP TO DATE; (C) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; OR (D) ANY DEFECTS IN THE SERVICES WILL BE CORRECTED.
LOGISTICS SERVICES ARE PROVIDED ON A COMMERCIALLY REASONABLE EFFORTS BASIS. WHILE WE EXERCISE PROFESSIONAL CARE IN PERFORMING LOGISTICS SERVICES, WE DO NOT GUARANTEE ANY PARTICULAR TRANSIT TIME, DELIVERY DATE, CARRIER CAPACITY, OR THAT MERCHANDISE WILL NOT BE INSPECTED OR DELAYED BY ANY CARRIER OR GOVERNMENT AGENCY.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS, WHETHER ARISING UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(B) THE COMPANY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (I) THE TOTAL SERVICE FEES PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (II) FIVE HUNDRED U.S. DOLLARS ($500.00).
(C) WITHOUT LIMITING THE FOREGOING, THE COMPANY SHALL HAVE NO LIABILITY WHATSOEVER FOR: (I) TAXES, PENALTIES, INTEREST, OR OTHER CHARGES ASSESSED BY ANY GOVERNMENTAL AUTHORITY; (II) ERRORS OR INACCURACIES IN PRICE ESTIMATES OR TRACKING DATA PROVIDED BY THE ONLINE TOOLS; (III) DELAYS, INSPECTIONS, DETENTIONS, OR SEIZURES OF MERCHANDISE; (IV) ACTIONS OR INACTIONS BY ANY CARRIER OR GOVERNMENT AGENCY; (V) LOSS, CORRUPTION, OR UNAUTHORIZED ACCESS TO CLIENT DATA; OR (VI) ANY DECISIONS MADE IN RELIANCE ON THE ONLINE TOOLS.
Indemnification
You agree to indemnify, defend, and hold harmless Transportation Logistics Corp. and its affiliates, officers, directors, employees, agents, licensors, and service providers against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or related to: (a) your use of the Services; (b) any Client Data you provide; (c) your breach of these Terms or of any applicable law or regulation; (d) your infringement of any third-party rights, including intellectual property rights; (e) your importation or exportation of merchandise; (f) any inaccurate, incomplete, or misleading information you provide; (g) any penalties, charges, or assessments resulting from your failure to provide timely or accurate documentation; or (h) any acts or omissions of your Authorized Users.
At your expense, the Company may take over the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with that defense.
Term & Termination
Term
These Terms begin on the date you first access or use the Services and remain in effect until terminated. Any separate service agreement between you and the Company continues to operate under its own terms.
Termination by You
You can end your engagement with the Company at any time by giving written notice. You remain liable for all fees and charges incurred before termination takes effect.
Termination by Us
We may suspend or terminate your access to the Services, or decline to provide Logistics Services, at any time and for any reason in our sole discretion, including but not limited to: (a) breach of these Terms; (b) failure to pay fees when due; (c) reasonable belief that your import or export activities may violate applicable law; (d) continuing to provide services would create a safety, security, or regulatory risk for the Company; (e) a legal or governmental requirement to do so; or (f) for convenience, with thirty (30) days' written notice.
Effects of Termination
Upon termination: (a) you must promptly pay all outstanding fees and charges; (b) all licenses granted under these Terms end immediately; (c) you must immediately stop using any Online Tools or client portal features; and (d) we will continue maintaining records as described in Section 10.3. Sections 8, 9, 10.3, 14, 17, 18, 19, and 22–27 survive termination of these Terms.
Modifications
Modifications to Services
The Company may modify, update, suspend, or discontinue the Site, Online Tools, or any feature of them at any time, with or without notice — including adding, removing, or changing features, functionality, or supported formats. The Company bears no liability for any such modification, suspension, or discontinuation.
Modifications to Terms
We may modify these Terms at any time. Updated Terms will be posted on the Site with a revised "Last Updated" date, and continuing to use the Services after any change means you accept the revised Terms. If you disagree with a modification, you must stop using the Services immediately. Reviewing these Terms periodically is your responsibility.
Governing Law & Venue
These Terms are governed by and interpreted under the laws of the State of New York, without regard to its conflict-of-laws rules, together with applicable federal laws.
Any dispute arising out of or related to these Terms or the Services that isn't subject to arbitration will be resolved exclusively in the state or federal courts located in Queens County, New York, and you irrevocably consent to the personal jurisdiction and venue of those courts.
Binding Arbitration & Class Action Waiver
Agreement to Arbitrate
You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between you and the Company (together, "Disputes") will be resolved exclusively through final, binding arbitration rather than in court — except that either party may still bring qualifying individual claims in small claims court. The Federal Arbitration Act, 9 U.S.C. §§ 1–16, governs how this Section is interpreted and enforced.
Arbitration Procedures
The American Arbitration Association ("AAA") will administer the arbitration under its Commercial Arbitration Rules, before a single arbitrator experienced in commercial law or transportation and logistics. The arbitration will be held in Queens County, New York, unless the parties agree otherwise. The arbitrator's decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
Class Action Waiver
YOU AND THE COMPANY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A JURY TRIAL.
Opt-Out
You can opt out of this arbitration provision by sending written notice to info@tlcjfk.com within thirty (30) days of first accepting these Terms. The notice must include your name, account information, and a clear statement that you want to opt out of arbitration.
Statute of Limitations
To the fullest extent applicable law allows, any Dispute must be filed within one (1) year after the cause of action accrues, or it is permanently barred.
Force Majeure
The Company is not liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, riots, embargoes, acts of governmental authorities (including changes in law, regulations, or executive orders), fire, flood, power outages, Internet or telecommunications failures, cyberattacks, port congestion, carrier delays, strikes, or shortages of materials, labor, or transportation. During such an event, the Company's obligations under these Terms are suspended to the extent and for as long as the force majeure event requires.
Assignment
You may not assign or transfer these Terms, or any rights or obligations under them, by operation of law or otherwise, without the Company's prior written consent. The Company, however, may freely assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.
Severability & Waiver
If any provision of these Terms is found invalid, illegal, or unenforceable, it will be modified only as much as necessary to make it valid and enforceable or, if that's not possible, removed from these Terms — with the remaining provisions staying in full force and effect.
If the Company doesn't enforce a right or provision of these Terms, that doesn't waive that right or provision.
Entire Agreement
These website Terms, together with the Privacy Policy, any applicable service agreement, engagement letter, Terms and Conditions of Service, and any other documents expressly incorporated by reference, make up the entire agreement between you and the Company concerning the Services, superseding all prior or contemporaneous agreements, proposals, representations, warranties, and understandings — written or oral — on the same subject matter.
If these website Terms conflict with a signed engagement letter or Terms and Conditions of Service, the signed documents control for freight forwarding, transportation, warehousing, and related services. These website Terms remain in effect for use of the Site and Online Tools.
Contact
If you have questions about these Terms of Service, contact us at:
Transportation Logistics Corp. Attn: Legal 144-24 156th St, Jamaica, NY 11434 Email: info@tlcjfk.com Website: https://tlcjfk.com